Terms of Use

The rules of the site and services

These terms govern use of the Renevex site and services. The site is an information and marketing platform: transactions in financial instruments are executed with the corresponding licensed entity. By using the site you accept the current version of this document.

1. Use of the site and services

The site provides information, tools and access to an automated trading platform. Browsing and registering require that you are over 18 and legally able to take on financial obligations. Accounts are personal: each user answers for activity under their own credentials and commits to providing true, current details.

2. Restrictions

The services exist for their stated purpose: trading your own funds, consulting information and using support. Operating for third parties without authorisation, commercially reselling access, or degrading service availability for others is not permitted.

3. Marketing materials and newsletters

Operational messages about your account are part of the service. Promotional sends require your consent and always carry a one-click unsubscribe, without prejudice to the remaining services.

4. Intellectual property

The brand, logo, texts, design, code and materials belong to Renevex or its licensors. Reproduction, distribution or modification without written permission is prohibited, saving

On user-generated content, for completeness: if you send us feedback, suggestions or bug reports, you grant the platform a non-exclusive licence to use them to improve the service, free of royalty and without obligation to attribute. Your personal information inside any such message follows the Privacy Policy as usual, and the licence covers the idea, not your identity.

lawful personal use. A licence to use the mark is not a transfer of ownership.

5. Confidentiality

Personal information follows the Privacy Policy. Information the platform shares with you in confidence, API keys, configurations, internal documentation, must be kept secret and never passed to third parties.

6. Links

Links to third-party sites are a convenience without endorsement: we do not control their

A practical note on embedded content: some pages display market data or images delivered from third-party servers, which necessarily reveals your IP address to those servers as part of fetching the content. This is standard web behaviour, listed here so the linkage section

Finally, on how these terms read alongside the rest of the site: where a support page, a policy or a FAQ entry explains a topic in more detail, that explanation fills the gaps of this document rather than competing with it, and contradictions resolve in favour of the text closer to the subject.

reads complete rather than as a caveat buried in silence.

content, policies or availability, and you visit them at your own responsibility.

7. Prohibited use

  • Breaking laws, including anti-money-laundering rules.
  • Sending spam, chain messages or unsolicited bulk communication.
  • Attacking site infrastructure: intrusion, deliberate overload, unauthorised vulnerability scanning.
  • Infringing third-party intellectual property, including cloning content.
  • Registering with false or third-party identity details.

Breach may suspend or close the account and lead to whatever legal steps apply.

8. Support

The official channel is [email protected], Monday to Friday, 9:00am to 5:30pm AEST (excluding public holidays). Official communication comes only from our own domains and never asks for passwords or codes. The queue runs in order of arrival, with security incidents first.

9. Warranties

The site and services are provided "as is" and "as available": no warranty of profit, performance or uninterrupted operation. Published content is general information, not personal financial advice. Market risk is described in the risk disclosure.

10. Limitation of liability

To the maximum extent permitted by law, Renevex is not liable for indirect damage, lost profit or losses arising from investment decisions based on site content. Where liability survives, it is limited to amounts actually paid by the user in the twelve months before the event. For clarity on what this clause does not touch: obligations to return available account balance and statutory privacy duties stand without cap, because the law does not allow them to be contracted away in terms of use.

11. Indemnity

You indemnify Renevex against third-party claims arising from your breach of these terms, prohibited use of the account or violation of others' rights, to the extent the law permits.

Final provisions

Australian law governs these terms. An invalid clause does not affect the rest, and forbearance is not waiver. Updates take effect on publication here, with material changes notified to registered users; trades already executed remain governed by the version in force at the time. Keep your copy: the published version is the applicable one. A note on language: this document was written to be read, and where a reading is genuinely ambiguous we adopt the interpretation more favourable to the consumer, as both good practice and consumer law require. Questions: [email protected].

Current version: 10/2026.